Privacy Policy
Privacy & Safety
We respect your privacy. Your personal information is used only to process your Order and is never shared with third parties.
1. Data Controller
The data controller responsible for the processing of your personal data is:
Alina Freimann
Ottostraße 12
41540 Dormagen
Germany
Email: freimann.alina@gmail.com
---
2. What Data We Collect
We may collect the following types of data:
- **Personal data you provide directly**:
- Name, email address, shipping/billing address, phone number
- Payment information (via secure third-party processors)
- Messages through contact forms or customer support
- **Automatically collected data**:
- IP address, browser type, device type, access times
- Usage data through cookies and analytics tools
---
3. How We Use Your Data
We use your data to:
- Process and fulfill your orders
- Provide customer support
- Send important updates regarding your purchase
- Improve our website and services
- Comply with legal obligations
---
4. Legal Basis for Processing
We process your data based on the following legal grounds:
- **Contract performance** (e.g. fulfilling your purchase)
- **Legal obligation** (e.g. tax records)
- **Consent** (e.g. email marketing)
- **Legitimate interest** (e.g. website improvement, fraud prevention)
---
5. Data Sharing and Third Parties
We do not sell your data. We may share data with trusted service providers, such as:
- **Wix.com Ltd.** (website hosting & backend)
- **Payment providers** (e.g. Stripe, PayPal – for secure transactions)
- **Shipping providers** (for delivery)
Each third party is contractually obligated to protect your data in accordance with GDPR.
---
6. Cookies & Tracking Technologies
Our website uses cookies to ensure functionality and analyze usage.
You can control or disable cookies in your browser settings. For more info, see our [Cookie Policy] (if separate) or the cookie banner.
---
7. Email Marketing & Newsletters
If you subscribe to our newsletter, we will only send you promotional emails with your consent.
You can unsubscribe at any time via the link at the bottom of our emails.
---
8. Social Media & External Links
Our website may contain links to external platforms (e.g. Instagram). We are not responsible for their privacy practices. Please review their privacy policies separately.
---
9. Data Storage & Retention
We store your data securely on Wix servers. Data is only kept as long as necessary for the purposes described or as required by law (e.g. tax obligations).
---
10. Your Rights (under GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion ("right to be forgotten")
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise your rights, contact: **hello@koaswimwear.com**
---
11. International Data Transfers
Our site is hosted by **Wix.com Ltd.**, based in Israel – a country recognized by the EU as having an adequate level of data protection. Some data may be processed in other countries with appropriate safeguards in place.
---
12. Changes to this Privacy Policy
We may update this policy to reflect changes in our practices. The updated version will always be posted on this page with the effective date.
---
13. Contact
If you have any questions about this Privacy Policy, use the contact formular.
Payment Methods
We accept major credit cards, Paypal, and other secure payment options as shown at checkout.
